Cookie Policy


When the User accesses or interacts with the website ("Website"), us, or our authorized service providers, may use cookies, web beacons and other similar technologies to store information in order to offer our Users a better, faster and safer experience.

Our cookies and similar technologies are useful to ensure the functioning of our services, that allow us to improve performance or offer additional features. We use cookies and similar technologies that remain on the User’s device only for the period of activity of the browser (session cookies) or for a longer period (persistent cookies). The User can block them, delete them or deactivate them if his/her device allows it. The User can manage cookies and cookie preferences in the device or browser settings.

Where possible, security measures are implemented to prevent unauthorized access to cookies and similar technologies. With regards to the processing of the Users personal data in relation to cookies issued directly by us, the data controller is Eni gas e luce SpA.

Below are the necessary information that must be entered on websites that manage cookies.


Like most Websites, we use data files of small sizes that are saved on the User's computer or other device (referred to collectively as "device") to record certain data each time the User accesses or interacts with the Website.

The specific names and types of cookies, web beacons and other similar technologies used may change over time. To help you better understand the rules and use of these technologies, here are some terms with their definitions:

Cookies: small text files (usually made up of letters and numbers) that are saved in the browser or device memory when the User visits a Website or views a message. There are different types of cookies:

- Session cookies thatexpire at the end of the browser session and allow us to link User actions during that specific session.

- Persistent cookies remain stored in the User's device even after the end of the browser session and allow to remember User preferences or actions in multiple Websites.

- Proprietary cookies are set from the Website that the User is visiting.

- Third-party cookies are set by a third party Website other than the site that the User is visiting.

Cookies can be disabled or removed using the tools available in most browsers. Cookie preferences must be set separately for each browser used, as each of them offers specific features and options.

Web beacons: small images, also known as "pixel tags" or "transparent GIFs", that we can include in our Websites, services, apps, messages and tools. They generally work with cookies to identify our Users and their activities.

Similar technologies: technologies that store data in the browser or device using locally shared objects or local storage, such as flash cookies, HTML 5 cookies, and other software methods for web applications. These technologies work in all browsers. In some cases, the use of local storage cannot be fully managed by browsers, but requires management through specific tools. We do not use these technologies to store information useful for creating targeted advertisements on our or other Websites.

In detail, the cookies present in the Website are the following:

Cookie's name Purpose Type of Cookie Duration Source and belonging of the cookie Registered information Cases in which is used Access to information
ACOOKIE,WT _FPC Allows to analyse the use of the website, by users, to improve content and services Analytical Cookie 2 years Alphanumeric Full website Eni gas e luce


At the time of the User's first access to our Website, and in any case until he has expressed his choice, he is given the opportunity to allow or not to use cookies. In particular, by clicking on "Got It!" the User will have consented to the use of cookies. For further information on how to block, delete or disable these technologies, the User can consult the settings of the device or browser used.

The uses of these technologies fall into the following categories:

1. Necessary use from an operational point of view. The use of cookies, web beacons or other similar technologies may be necessary for the functioning of the Website. This includes technologies that allow the User to access the Website to prevent fraudulent activity and improve security or to use other functions.

2. Performance-related use. We may use cookies, web beacons or other similar technologies to evaluate the performance of our Website also in the context of analysis activities to understand how visitors use our Website.

If the User wishes to decline all types of technologies used on our Websites, services, apps or tools, he can do so by blocking, deleting or deactivating them as permitted by their device or browser.


We can collaborate with third-party companies, generally known as service providers, which are authorized to use cookies, web beacons or similar technologies to store data on our Website. These service providers allow us to offer our Users a better, faster and safer experience on our Websites.

These service providers can use these technologies to help us create anonymous site statistics and analysis. We do not allow any of our service providers to collect the personal information of Users on the Website.


At any time, the User will have the right to obtain confirmation of the existence of his personal data. In particular, the User will have the right to obtain an indication of the origin of its data, of the purposes and methods of processing, of the logic applied from the processing through electronic tools and of the identification details of the owner, manager or persons in charge.

The User will also have the right to obtain the updating, rectification or integration of his data, as well as to oppose the processing of it if there are legitimate reasons.

The User can exercise its rights by sending a communication to

For all other information on the collection and processing of personal data, please refer to the Privacy Policy of the Website.